Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"defa2737092c4134176c8678514b9b9755efb76d_lout","branding":{"id":"9","key":"ecgs","name":"Eng. and Const. GIS Support","portalBaseUrl":"/servicedesk/customer/portal/9"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the COMPASS Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the COMPASS Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"9","key":"ecgs","projectId":10008,"serviceDeskId":9,"name":"Eng. and Const. GIS Support","description":"<p>This shall be used to submitted support tickets for Engineering and Construction GIS issues including ATLAS.</p>","portalBaseUrl":"/servicedesk/customer/portal/9","reqTypes":[{"id":"103","name":"Ask a question or submit a general issue","descriptionHtml":"","callToAction":"Ask a question or submit a general issue","introHtml":"<p>Have a question or general issue? Submit it here.</p>","icon":10572,"iconUrl":"https://ctdotcompass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10572","groups":[25],"key":""},{"id":"112","name":"Billboards WebApp- Add/Update Owner Info","descriptionHtml":"<p>Follow the directions below to add or update an entry to the Owner Infor List used by the Billboards Management Application. Your submission will be reviewed by the Application Administrator.</p>","callToAction":"Billboards WebApp- Add/Update Owner Info","introHtml":"<p>Submit an update to the Billboards Owner Information List (ROW Users only)</p>","icon":10546,"iconUrl":"https://ctdotcompass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[25],"key":""},{"id":"111","name":"Request Access to Application","descriptionHtml":"<p>Select an application from the list below to request access to the proper Permissions Group.</p>","callToAction":"Request Access to Application","introHtml":"<p>Request to be added to Permissions Group for an Application</p>","icon":10573,"iconUrl":"https://ctdotcompass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10573","groups":[25],"key":""},{"id":"109","name":"Submit a support request for a new GIS tool","descriptionHtml":"","callToAction":"Submit a support request for a new GIS tool","introHtml":"","icon":10573,"iconUrl":"https://ctdotcompass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10573","groups":[25],"key":""},{"id":"102","name":"Submit a support request for ATLAS","descriptionHtml":"<p>This support request shall be used only for ATLAS. Issues related to project sites in COMPASS, PPI form, asset form, promotion of a project, or anything else related to COMPASS should be in a COMPASS support ticket here: <a href=\"https://ctdotcompass.atlassian.net/servicedesk/customer/portal/1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://ctdotcompass.atlassian.net/servicedesk/customer/portal/1</a></p>","callToAction":"Submit a support request for ATLAS","introHtml":"<p>Submit a support request for ATLAS.</p>","icon":10563,"iconUrl":"https://ctdotcompass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10563","groups":[25],"key":""},{"id":"113","name":"Submit a support request for CAD to GIS tool","descriptionHtml":"","callToAction":"Submit a support request for CAD to GIS tool","introHtml":"<p>Ask a question or request support for using the CAD to GIS tool</p>","icon":10563,"iconUrl":"https://ctdotcompass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10563","groups":[25],"key":""},{"id":"108","name":"Submit a support request on an existing GIS tool","descriptionHtml":"","callToAction":"Submit a support request on an existing GIS tool","introHtml":"","icon":10573,"iconUrl":"https://ctdotcompass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10573","groups":[25],"key":""},{"id":"129","name":"Utilities WebApp- Add/Update Provider Info","descriptionHtml":"","callToAction":"Utilities WebApp- Add/Update Provider Info","introHtml":"<p>Submit an update to the Utilities Provider Contact List (Utilities Users only)</p>","icon":10546,"iconUrl":"https://ctdotcompass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[25],"key":""},{"id":"104","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10550,"iconUrl":"https://ctdotcompass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"110","name":"Submit a support request for a Public GIS Tool","descriptionHtml":"<p>Welcome to CTDOT GIS Applications Help. Use the form below for questions about the data or application presented.</p>","callToAction":"Submit a support request for a Public GIS Tool","introHtml":"<p>Public-facing JIRA form</p>","icon":10573,"iconUrl":"https://ctdotcompass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10573","groups":[],"key":""}],"reqGroups":[{"id":25,"name":"General"}],"orderMapping":{"25":[129,102,109,108,103,111,112,113]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":9,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ECGS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNWU1ZTIzMC03ZmRlLTQxOTQtYWZlZi01ZDY1NDU0NzQyOWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njg4MzIzODUsIm5iZiI6MTc2ODgzMTE4NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.cZTRtaXeahNeWFbhse4s5nPjxxnTonV0cSHJ6CVKxUQ","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"a5e5e230-7fde-4194-afef-5d654547429c","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ctdotcompass.atlassian.net/wiki","kbLinkDomainURLs":["https://ctdotcompass.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}